Returns & Exchanges
At CYMBIOTIKA, we strive for perfection in every stitch; however, if your selection isn't the perfect fit, we offer a seamless 30-day return policy for all unworn garments. Items must be returned in their original packaging with all designer tags attached to ensure a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original shipping box and attach the prepaid digital shipping label provided via email.
- 3.Drop Off Your Return
Hand your package to the designated carrier or visit any authorized drop-off location within 7 days of receiving your label.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.